VoluBob · AI assistant
Simcenter STAR-CCM+ answers at any hour
VoluBob is Volupe’s AI assistant for Simcenter STAR-CCM+. Ask about a setting, a workflow or a Java macro in your own language, day or night. When you need a person, email our support engineers.
For Volupe customers: email support@volupe.com for a login.
Example question: Can you write a Java macro that saves every scene as a PNG?
Follow-up question: And only the scenes whose name starts with “Mesh”?
- 24/7
- Day and nightAsk outside office hours and at weekends.
- Any language
- Primary language: EnglishAsk in Swedish, German or any other language.
- Java macros
- Written in the chatSnippets for repetitive jobs, explained on request.
- 2023
- First shownAt the Simcenter User Conference, where visitors tried it between sessions.
What to ask
For the questions that come up mid-simulation
VoluBob is set up for Simcenter STAR-CCM+ only. Use it for a quick pointer on a specific task, to understand what a feature does, or to get a macro that saves clicks.
Help with a specific task
Ask how to set something up, step by step, and ask again until it is clear.
Example questionHow do I refine the mesh in the wake behind a vehicle?
Java macro snippets
Get a macro snippet for a repetitive job, then ask VoluBob to explain or change it. Read it before you run it.
Example questionWrite a macro that exports every report to a CSV file.
Learn what a feature does
Ask what a model, setting or tool is for before you spend a day on it.
Example questionWhen should I use an overset mesh?
Where VoluBob stops
Know what it can’t do
An AI assistant has limits. These are the ones that matter in daily work.
- No files or images
It can’t open .sim files, CAD or screenshots. Describe the problem in words, or paste the error message with file paths and project names removed.
- It can be wrong
Check settings that matter before you start a long run, and ask our engineers when the result is important.
- Licence questions and project files
Send these to our support engineers at support@volupe.com, not to the chat.
Are you a real person? No. VoluBob is an AI.
It is set up for Simcenter STAR-CCM+ and answers day and night, but it can sound sure and still be wrong.
Your data
Before you paste anything
Treat the chat like an email to an outside service. Our privacy policy covers your login account.
Keep confidential data out
Don’t paste geometry or project data, yours or your customers’, or export-controlled information. Describe the problem in general terms, or send the details to our engineers. If you need an NDA before sharing files, send it to us for review first.
Your login
Your VoluBob login is a Volupe customer account. We keep your name, email, company and login records (time and IP address) while the account is active, and up to 12 months after the customer relationship ends.
For your IT team
Need to know how chats are processed and stored before your team uses VoluBob? Email support@volupe.com.
Human support
Nine engineers, one email away
Every Volupe customer has a dedicated support engineer: the first point of contact for any Simcenter question, not only STAR-CCM+. Describe the case, and we reply within one day.
support@volupe.com · +46 31 763 20 20 · Monday to Friday, 08:30–16:30 Swedish time
Carl Stenson Robin Victor Florian Vesting Christoffer Johansson Fabian Hasselby Viktor Hultgren Johan Dahlberg Johan Bernander Randi Franzke
Get started
Three steps to your first question
VoluBob is for Volupe customers. If your company is new to Volupe, talk to an engineer first.
Ask for access
Email support@volupe.com from your work address, with your name and company.
Get your login
Our support team sets up your VoluBob login.
Log in and ask
Log in at volupe.com/ai-login and start a conversation.
Questions
Questions about VoluBob
Who can use VoluBob?
VoluBob is for Volupe customers. Ask our support team for a login.
How do I get access?
Email support@volupe.com from your work address, with your name and company. Our support team sets up your login.
Does VoluBob replace Volupe support?
No. It works alongside our support team, and every Volupe customer still has a dedicated support engineer.
Can it read my simulation file or a screenshot?
No. It can’t open files or images. Describe the problem in words; for files, email our engineers at support@volupe.com.
Can it write Java macros?
Yes. It writes and explains Java macro snippets for Simcenter STAR-CCM+. Read a macro before you run it, and test it on a copy of your simulation.
Which languages does it understand?
You can ask in any language. Its primary language is English.
Is VoluBob a person?
No. VoluBob is an AI assistant. It can be wrong, so check what matters and ask our engineers when the stakes are high.
I have forgotten my password. What do I do?
Use the password reset link on the VoluBob login page.
Ask VoluBob at any hour.
Ask an engineer any weekday.
Our support team sets up your login.
